Cooling-off period · 3 calendar days

The RBI Digital Lending Guidelines, 2022 require every lender to give you a no-questions-asked window to exit a sanctioned loan. At paisasure that window is 3 calendar days from the date of disbursal.

What it means

You may exit the loan within 3 calendar days of disbursal by repaying the principal plus pro-rata interest, with no additional charges.

What it costs you

• Principal — full sanctioned amount you received in your account.
• Pro-rata interest — interest at the contracted daily ROI for the exact number of days the funds were with you (rounded up).
• No processing fee refund — the processing fee, once charged, is non-refundable as it covers underwriting cost already incurred.
• No foreclosure charge, no early-closure penalty, no GST on the "premature exit".

How to invoke it

1. Go to your customer dashboard and tap "Cancel my loan (within cooling-off)" on the active loan card. The system pre-computes the exact buyback amount.
2. Confirm by entering the OTP sent to your registered mobile.
3. Transfer the buyback amount via UPI/IMPS using the virtual account number shown on the same screen.
4. The loan is closed automatically once the funds are credited. A No-Objection Certificate (NOC) is emailed to you within 24 hours; the closure is reported to credit bureaus in the next reporting cycle as "Closed — within cooling-off".

Need help?

If you can't reach the dashboard, email support@paisasure.money or call 1800-123-4567 within the 3-day window with your reference number and a clear instruction to invoke cooling-off. We will respond within 4 working hours.

After the 3-day window, you may still prepay or foreclose at any time at no extra charge — see Charges & fees.